My puck is flashing 3 purple lights, what does this mean?Updated 21 days ago

When the puck flashes 3 purple lights, this is indicating a communication error. Please remove the bottle from the puck to clear the error (this should clear in 10-15 seconds)

- If the error does not clear by removing the bottle, this may be an indication that the pins on the puck are wet. Please wipe down the puck and bottle of any debris or liquid. After this, press the heater button on the puck to clear