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Baby Bottle System FAQs

Is there bluetooth in the bottle?

No, there is not bluetooth in the bottle. The Ember Baby Bottle is completely unpowered once removed from the Smart Warming puck

How long does the bottle stay warm while on the puck?

The bottle can maintain body temp for about 30 minutes while on the smart warming puck. *Please use or discard liquid within an hour of heating

My puck is flashing 5 red lights, what does this mean?

*WARNING!!! Do not give the baby/toddler liquid that is hotter than body temperature. We recommend always checking the temperature by dabbing a small amount of liquid on your hand prior to giving to the baby. If the liquid in the bottle is hotter tha

My puck is flashing 3 purple lights, what does this mean?

When the puck flashes 3 purple lights, this is indicating a communication error. Please remove the bottle from the puck to clear the error (this should clear in 10-15 seconds). - If the error does not clear by removing the bottle, this may be an indi

Can the Ember Baby Bottle go in the freezer?

No, we do not recommend putting any part of the Ember Baby Bottle System in the freezer

Is the Ember Baby Bottle Dishwasher Safe?

No, all pieces of the Baby Bottle System are not dishwasher safe. This article outlines what pieces are dishwasher safe and hand wash only. The following pieces of the Ember Baby Bottle Kit are dishwasher safe (top rack only). - Ember Baby Bottle End

Do I need to power off the Smart Warming Puck between uses?

The Smart Warming Puck does not need to be powered off between uses.When not plugged in, the puck will automatically power off after a few minutes once the bottle is removed from the puck.When plugged into a working outlet, the puck will not turn off

How long does the Insulating Thermal Dome keep milk cool?

The Insulating Thermal Dome can keep milk cool at home or on-the-go for up to 4 hours.*. *Duration may vary depending on the individual's environment, milk/formula type, and usage. Milk and formula guidelines vary. Safe storage time for formula may b

Is the Ember Baby Bottle BPA Free?

All bottle parts that come into contact with milk or formula are made from BPA free materials and are food safe.

Can I change the set temperature of the Baby Bottle?

No, the baby bottle is automatically set to body temperature and cannot be adjusted.

Can I heat the Ember baby bottle from anywhere?

Almost! We recommend ensuring the puck and bottle are on a flat, stable surface before heating. Please also ensure the puck is fully charged before taking it on the go.

How long does the puck's battery last on the go?

From a full battery, the smart warming puck can heat up to two 6oz bottles without being plugged into an outlet.

How long does it take to charge the smart warming puck?

The smart warming puck will take about 2 hours to charge fully from an empty battery.

What is the source of growth charts and percentiles in the App?

he Ember Baby growth charts and percentiles use the CDC growth charts. These growth charts and percentiles should not be used as medical advice. Please consult your child's health care provider if you have any questions or concerns about your child's