Yes! There is an extended return window during the holidays for purchases from ember.com. Purchases made November 15st, 2024 through December 31, 2024, directly on ember.com, have an extended return period through January 31, 2025. To get started on
If you're looking to initiate a return, just head over to our returns page!. Can I cancel my Ember order?. Once an online order is placed, it cannot be cancelled as we send all new orders to our warehouse to be packed for shipping as soon as possible
Returns within 30 days of purchase from ember.com are easy! If you are not satisfied with the Ember within the 30 day return window, please have your order number ready and refer to ember.com/returns to get started. The order # for the return can be
If the order was originally purchased from ember.com and is within the 30 day return window, you can certainly start a gift return by referring to ember.com/returns and click "Start a gift return". Please have the purchase order # available as well a
For Ember Brews curated coffee and tea, please refer to the vendors' sites directly for information regarding their return policies. A list of current vendors can be found here:. The Qi. Couplet Coffee. Clevr Blends. Everyday People Coffee & Tea. Art
After an order is placed, it cannot be cancelled as our fulfillment center processes orders quickly to ensure they are sent out in time.However, we have a quick returns process! Please refer to our returns page to get started!
After an order is placed, changes or cancellations cannot be made as our fulfillment center processes orders quickly to ensure they are sent out in time.However, we have a quick returns process! Please refer to our returns page to get started!
While we do not have gift wrapping available, we do have the ability to include a note with purchase! This option will be available before checking out. Please be sure to sign your name, so the recipient knows who sent it.